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Service commitment


01

Pre sales service

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◆ Free field investigation, obtain specific data

◆ Customer-centered, to provide customers with a variety of perfect feasible solutions for their reference

◆ Come up with customer satisfaction scheme

02

On sale service

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◆ All-weather installation is carried out strictly according to the enterprise standard of the product
◆ After the installation is completed, please check and accept the customer, ask for the customer's opinion, and fill in the quality feedback form
◆ Complete the instruction on the use of the product

03

After-sale service

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◆ Warranty service: The product implements a three-year warranty and lifetime maintenance to quickly and quickly provide customers with the required accessories
◆ Telephone support: set up a customer hotline to deal with customers' problems in the process of using the product in a timely manner
◆ On-site service: reach the customer's use site as quickly as possible to solve the customer's problems in use
◆ Version upgrade: provide customers with detailed consultation on projects and software upgrades free of charge
◆ Guarantee service: establish customer files to implement follow-up services for customers, and conduct annual inspections and regular maintenance for customers free of charge